That's it! Your battery is supplied tested, fully charged and ready to fit! Your invoice and warranty will be supplied in your parcel please keep these documents for future records. Take care to unpack your battery outside away from carpets and clothing, Alpha batteries or our delivery partner can not be responsible for any damage occurred after successful delivery. Please note that we can not be liable for theft of parcels if you provide alternative delivery instructions. Your parcel can be left in a safe place by the couriers if you leave a signed note instructing them to do so. We cannot contact couriers directly at weekends however we can send them an email to chase the next working day.Īll of our batteries are securely packed to avoid damage but please do not sign for goods if your delivery shows evidence of damage as we will not be able claim on your behalf in such instances. Should you wish to contact us regarding your delivery please call our dedicated tracking team on 01706 356 356 selecting option 2. Once your parcel has left us it will be scanned for delivery, overnight you should receive an email via the address provided to us when making your order containing a link to tracking information. You can track your delivery through our specialist couriers. We are unable to ship to the following post codes on any service but may be able to obtain a quote:Īlpha Batteries bears no responsibility for whatsoever for loss occurred due to late or failed deliveries. Our Express Next Working Day Delivery covers most UK postcodes with the following exceptions:ĪB, BT, DG, EH, FK, G, GY, HS, IM, IV, JE, KA, KW, KY, ML, PA, PH, TD, ZE If we have any unexpected stock delay issues you will be contacted on the day of purchase to inform you of such delays.ĭelivery times can not be guaranteed and in the unlikely event of a failed next working day service the surcharge can be refunded. We enjoy a success rate of 96% of orders arriving next working day and whilst we do everything we can to avoid delays, invariably couriers can have delays with factors beyond our control if and when we become aware of a delay regarding your delivery we will endeavour to inform you as soon as possible. All deliveries are carried out by a third party courier not Alpha Batteries. Any orders placed after 3pm on Friday and over the weekend will be dispatched Monday for delivery Tuesday. We do not deliver or dispatch at weekends or Bank Holidays. Using our specialist delivery partner all orders placed with the paid express delivery option before 3pm will be dispatched the same working day for next working day delivery (subject to stock availability). The following Postcodes can only be sent on a 3-5 working day service and will incur a £3.99 per total order surcharge: Our free standard delivery service covers most UK postcodes with the following exceptions:ĪB, BT, GY, HS, IV, IM, JE, KA, KW, KY, PA, PH, ZE If we have any unexpected stock delay issues you will be contacted on the day of purchase to inform you of such delays. We enjoy a success rate of 96% of orders arriving on time and whilst we do everything we can to avoid delays, invariably couriers can have delays with factors beyond our control if and when we become aware of a delay regarding your delivery we will endeavour to inform you as soon as possible. Any orders placed after 3pm on Friday and over the weekend will be dispatched Monday for delivery from Tuesday. Using our specialist delivery partner all orders on our free Standard Delivery service placed before 3pm will be dispatched the same working day (subject to stock availability). We will be closed on Friday the 17th February for Dad's funeral.įree Standard Delivery within 3 Working Days We would like to thank all our customers for their custom over the years, after all, without Dad there would be nothing to buy and offer from us! Despite the cruel disease of dementia he remained aware of the business and we take great comfort from that. These values are still with us today through his sons John and Peter.ĭad's health declined in 2015 but always felt part of the business which gave him strength and comfort. None of us knew the journey this would take us on and with the addition of his two Sons and Brother grew the business to be one of the UK's leading online battery specialists.ĭad was a serial entrepreneur and had a fountain of knowledge, ideas and drive to make the business a success. Despite an entrepreneurial exit from the industry in the 1990's Dad returned, starting Alpha Batteries from home. It is with great sadness to announce the passing of our company founder and Father Christopher Gabbott.ĭad was a battery man through and through having been involved in the industry since the 1970's.
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